Global Remote Support Capabilities

Wherever You Are In The Asia Pacific

PointStar will be able to provide you the services you need to go 100% Web, whether you are in Malaysia, Indonesia, Thailand, Vietnam, Brunei, Philippines or even Australia.

Does your company have branches in any of the countries in the Asia Pacific region? We would be able to assist you as well.

Distance Is Not A Barrier

Rapidly developing communications technologies, especially over the Internet, has allowed us to traverse vast distances and communicate instantaneously.

Tap into this advantage and engage with PointStar as your Cloud Consultancy no matter where you are in the Asia Pacific. As long as we can be connected via the Internet, our team has the technical capabilities to assist you.

Especially for Multi-Country & Offshore Deployments

• Pan-Asian Time Zone Support - Our team is focused on providing support for customers whose businesses are based in the time-zones of Asia Pacific.
• Remote Migration of Servers in Various Countries onto the Cloud – Our team has the capability to help consolidate multiple on-premise servers in various countries onto the cloud.
• Mail in HDDs for Migration via Fibre Optics – You can mail in hard-disks with your server data and our team will be able to migrate them quickly via our ultra-high-speed Fibre Optics uplinks.
• Consultation via WebMeetings – Receive consultation from our resident experts without having to fly them into your country.
• Technical Support via Remote Access – Receive technical analysis and support via today’s remote access technology, saving you and us the trip.

Benefits of our Global Remote Support Capabilities

• Our teams can cover multiple countries which inflate project budgets and makes the cloud adoption cost-prohibitive.
• Consolidate your multi-country IT initiatives onto the cloud via our team.
• Take advantage of our accumulated experience with over 200+ cloud customers — from wherever you are.
• Even our local customers benefit. We pass on the savings of transport and not being stuck in jams over to you.

Have a discussion with our consultancy team today to find out how you can take advantage of our global remote support capabilities.